Shipping policy
Shipping Policy
At Girls Can Grapple, we aim to get your order packed and on its way to you as quickly as possible.
UK Shipping 🇬🇧
UK orders are sent using a tracked delivery service.
Please allow 1–3 working days for your order to be processed before dispatch. Delivery times shown at checkout are estimates and begin once your order has been dispatched.
Tracking details will be provided where available.
International Shipping 🌎
We’re happy to offer international shipping to selected countries.
International delivery times can vary depending on your location and customs processing. Available shipping options and prices will be shown at checkout.
Customs, Duties & Import Fees
International orders may be subject to customs duties, import taxes or carrier handling fees when they arrive in the destination country.
These charges are determined by the destination country's customs authorities and are not included in the product or shipping price unless stated otherwise at checkout.
Any applicable customs duties, taxes or import fees are the responsibility of the customer.
Unfortunately, Girls Can Grapple cannot predict or control these charges, so we recommend checking your country's import requirements before ordering if you're unsure.
Incorrect Addresses
Please double-check your delivery address before placing your order.
If you notice an error after ordering, please contact us as soon as possible. We’ll do our best to update it before dispatch, but we cannot guarantee changes once an order has been shipped.
Delayed or Lost Parcels
Occasionally, parcels may experience delays outside of our control, particularly during busy periods or while passing through customs.
If you’re concerned about your order, please get in touch and we’ll be happy to help.
Questions?
If you have any questions about shipping before placing your order, please contact us and we’ll be happy to help. 💕